Our Services

Bigcommerce Features

Bigcommerce is the fastest growing ecommerce platform in the World because it provides entrepreneurs like you with an affordable, enterprise-grade ecommerce platform that's easy to manage.  Take a look at the features below.

  • Sell on Facebook
  • Sell on eBay
  • Shopping Comparison Export
  • Automated Email Marketing
  • Product Photo Display
  • Flexible Returns System
  • Mobile Commerce
  • Sell Products With Options
  • Automatic Inventory Control
  • SuperZoom™ Photo Zoom
  • Coupons & Gift Certificates
  • Search Engine Optimization
  • Promotional Banners
  • Google Website Optimizer

Sell on Facebook

By displaying a "Shop" tab on your Facebook fan page, Bigcommerce SocialShop lets your fans, prospects and customers click on a product to purchase it from your Bigcommerce store.  They can also share your products directly through Facebook as part of their news stream.

Sell on eBay

Right from your store's control panel you can list your products for sale (BIN) or auction on eBay.  You can see live listings and when an auction is won or a product is purchased, an order is created in your store automatically.  No extra work needed.

You can set listings to go live right away or schedule them to go live at a future date and time.  There's also no limit on the number of products you can list on eBay and relisting takes just a few clicks.

Shopping Comparison Export

Drive massive amounts of traffic back to your Bigcommerce store with point-and-click export to PPC websites Beso, BizRate, MySimon, NexTag, PriceGrabber, Shopping.com and Shopzilla.

It's multi-channel retailing on steroids and it's one of the fastest way to grow your visitor base.

Automated Email Marketing

Imagine this: someone buys a t-shirt from your store.  One week later they receive a 20% off coupon to buy a matching hoodie.  Then two weeks later they receive an email with 20% off a matching hat.

All of this can be accomplished automatically with our integration to MailChimp.  Define rules to add customers and newsletter subscribers to your MailChimp lists based on the product, category or brand they've purchased.  Then setup a few autoresponders in MailChimp and let the rest take care of itself.

Product Photo Display

Upload an unlimited number of product photos and display them in your store as a photo gallery.  Thumbnail versions of your photos will be created for you automatically.  Visitors can click on a photo to see the larger version, which you can display in a popup window or in a lightbox-style window.

You can upload photos, specify the location of a photo on the Internet and even share photos between products.  It's easy to display your products in their best light, resulting in more interest and more sales.

Flexible Returns System

Bigcommerce has the most flexible, automated returns system you'll find anywhere.  You can enable/disable returns and completely customise every aspect of the returns system including return reasons and actions.

Customers can login to their "My Account" page to place a return request and will be updated via email when it's processed.  You can offer a refund, replacement, store credit and more.  You can even use the permission-based user system to assign RMA responsibility to one or more of your staff.

Mobile Commerce

Mobile is growing fast and with dozens of different smart phones and Apple's iPad now on the market, the time is right for you to take advantage of mobile commerce in your e-commerce business.

Bigcommerce includes native support for the iPad as well as a shopping experience that looks beautiful on all webkit-enabled mobile devices including iPhone, Andriod, Blackberry and Palm Pre devices.

A complete browsing, shopping and purchasing experience takes just a few clicks.

Sell Products With Options

Sell products with different options such as apparel, computers, software and more.  You can create as many options as you like, each with its own SKU, price, weight, image and stock level.  You can also create configurable fields which the customer has to fill in when purchasing, such as engraving text for an iPod.

Automatic Inventory Control

Track inventory on a per product or per product option level.  Inventory is automatically reduced after a purchase (and added after a return, if enabled) and products become unavailable for purchase when inventory falls to zero.  You can set low inventory levels and will be reminded to order more products when stock falls below this level.

SuperZoom™ Photo Zoom

Provide a crystal-clear, zoomed version of product photos so shoppers can get a closer look at what they're buying.  To enable SuperZoomTM, simply upload a large product photo and Bigcommerce will do the rest.  SuperZoomTM takes your photos to the next level and increases interest in your products.

Coupons & Gift Certificates

Easily create trackable coupons which give customers a discount on their order.  Coupons can be set to expire after a certain date or number of uses, and you can run reports to see coupon usage.

Customers can choose from a variety of gift certificate designs, which they can purchase through your store.  The gift certificate is then emailed to the recipient and they can easily see their remaining balance from the "My Account" page.

Search Engine Optimization

Bigcommerce includes everything you need to rank at the top of the search engines, including custom page title and meta details for products, web pages, categories, brands and news items, as well as search engine friendly links, W3C compliant / tableless templates, proper use of header tags, HTML/XML sitemaps and custom image alt tags.

Bigcommerce has also been independently audited by the world's #1 SEO expert, Aaron Wall, whose feedback was used to further improve Bigcommerce and therefore your chances of ranking highly in the search engines.

Promotional Banners

Easily create and display a promotional banner at the top or bottom of any page on your web site.  Are you having a sale on all Gucci sunglasses for the next 7 days only?  Create a promotional banner, assign it to the Gucci brand and set it to show for 7 days only.

Use promotional banners to advertise current specials, shipping discounts, coupon codes, special deals and more.

Google Website Optimizer

Use both storewide and item-specific tests to improve the conversion rate of your online store.  Does single page or multi page checkout drive more sales?  Use Google Website Optimizer to find out.  You can run six storewide tests as well as per product, web page and category tests to try different on-page elements such as product name, photo, description and more.

Interested?  The next step is to Register Your Interest

The Last Ecommerce Platform You'll Ever Need…

Search Engine Optimization

  • Custom product URLS
  • Custom category URLS
  • Custom web page URLS
  • Custom news item URLs
  • Custom-defined URL formats
  • Bulk update all URLs
  • Automatic 301 redirects created
  • Recognized as #1 SEO-optimized solution
  • Optimized by #1 SEO Expert; Aaron Wall
  • Redirect non WWW to WWW
  • Redirect WWW to non WWW
  • Optimized by company founders (SEO experts)
  • HTML easily parsed by search spiders
  • Edit robots.txt file in control panel
  • Free access to SEO training blog + videos
  • Correct use of robots.txt file
  • PageRank not passed to irrelevant pages
  • Setup your own 301 redirect links
  • Per-page optimization (title, META, etc)
  • Set default page title and META details
  • Set page title and META details per product
  • Set page title and META details per page
  • Set page title and META details per news post
  • Set page title and META details per category
  • Automatically generated HTML sitemap
  • XML sitemap for Google Webmaster Tools
  • Proper use of H1...H6 tags
  • SEO friendly product links
  • SEO friendly category links
  • SEO friendly brand links
  • SEO friendly search links
  • SEO friendly page links
  • SEO friendly news links
  • Toggle SEO friendly links
  • W3C valid templates
  • Tableless store designs
  • Custom product image alt text
  • New SEO optimizations added regularly
  • Correct use of NOFOLLOW attribute
  • Lightweight HTML, separate from CSS
  • 100% HTML and CSS templates, no PHP
  • Full access to modify HTML & CSS

Orders & Checkout

  • InstantAddTM suggestive cart popup
  • Single page checkout
  • Accept pre orders
  • Archive orders instead of deleting
  • Minimum and maximum order quantities
  • Shipping quote estimates
  • Guest checkout option
  • Refunds and store credits
  • Custom checkout form fields
  • Delivery/event dates
  • Shipping tracking numbers
  • Email order confirmation
  • Agree to terms before ordering
  • Add multiple items to cart
  • Create order shipments
  • Order messaging system
  • One click re-order
  • Take your store down for maintenance
  • Set a custom starting order number
  • Send order tracking link to customer automatically via email

Products & Merchandising

  • Sell physical & digital products
  • Sell products with options (size, color, etc)
  • Minimum and maximum order quantities
  • Custom fields (i.e. text to print on a t-shirt)
  • Bin picking number per product/SKU which appears on packing slip
  • Bulk discount quantity pricing
  • Gift wrapping options
  • "Catalog only" mode
  • Photo editing through Picnik.com
  • "Call for pricing" option
  • Create unlimited sub categories
  • Import products, images, options, etc
  • Bulk export/re-import thousands of items
  • Export products for bulk update in Excel
  • Create and assign brands/manufacturers
  • Add products to unlimited categories
  • Per-product SKUs or custom codes
  • Per-option SKUs or custom codes
  • Fully WYSIWYG editor for description
  • Embed videos in product description
  • Per-product YouTube video gallery
  • Edit product description HTML directly
  • Cut/copy/paste support in WYSIWYG editor
  • Per-product gift wrapping
  • Live shipping quotes
  • Product reviews & comments
  • IntenseDebate comment/reviews integration
  • Disqus comment/reviews integration
  • Specify cost price and see profit reports
  • Enter retail price to show RRP
  • Enter sale price for sale events
  • Choose if a product is taxable or not
  • Disable purchasing on a per-product basis
  • Specify product weight for live shipping quotes
  • Enable free shipping on a per-product basis

Product Options & Bundling

  • Sell products such as apparel & computers
  • Setup unlimited options per product
  • Option field types available:
    • Checkbox
    • Date picker
    • File upload
    • Text field
    • Multi-line text field
    • Numbers field
    • Product list
    • Color swatch
    • Texture swatch
    • Rectangle
  • Product bundles with item-level inventory automation and custom rules
  • Options don't count towards product limit
  • Rules to adjust price, weight, photo and stock such as "Size=L or XXL, Add $5 to Price"
  • Create a set of product options
  • Assign the option to multiple products
  • Add, subtract or set fixed price for each option
  • Add, subtract or set fixed weight for each option
  • Set a unique SKU for each product option
  • Set a unique image for each product option
  • Set stock on hand for each product option
  • Set low stock level for each option
  • Change the display order of product options
  • Add options without affecting existing products
  • Remove options without affecting products
  • Optionally track inventory per option
  • Filter options for quick updating
  • Bulk update option values per product
  • Paging when editing product options
  • Disable purchasing of specific options
  • Force options to be selected when buying
  • Re-order function preserves product options
  • Options displayed with order and on invoice
  • Create option set-level price rules
  • Create option set-level weight rules
  • Create option set-level availability rules
  • Bulk apply an option set to multiple products

Inventory & Stock Control

  • Per-product inventory levels
  • Per-option inventory levels
  • Inventory tracking can be disabled per product
  • Set low stock level warning for each product
  • Track inventory at a product or option level
  • Set current stock level per product option
  • Set low stock level per product option
  • Automatic inventory control
  • Low stock reminder indicators on dashboard
  • Detailed inventory report for all products
  • Disable purchasing when no stock
  • Bulk update inventory levels

Configurable Fields

  • Great for collecting additional product info
  • Such as text to print on a t-shirt
  • Such as picture to print on a mug
  • Text, file and checkbox field types
  • Dropdown field types
  • Fields display on product page
  • Fields display on invoice
  • Limit file formats that can be uploaded
  • Fields shown along with order for processing
  • Create an unlimited number of fields
  • Optionally make some/all fields required

Delivery/Event Dates

  • Sell tickets to events, concerts, etc
  • Sell flowers and other items with delivery dates
  • Limit date range for selection per product
  • Customize the name displayed for the date field
  • Filter orders by delivery/event date
  • Export orders by delivery/event date
  • Set number of tickets available for purchase
  • Delivery confirmation of purchase via email
  • Choosing a date can be required or optional
  • Date selected shown along with order details
  • Date selected shown on invoice

Tax Rates & Settings

  • The most flexible tax system period
  • Full support for geographic tax zones
  • Multiple, stackable product classes
  • State-based tax zones
  • Country-based tax zones
  • Unlimited tax rates & zones
  • Prices inc/ex tax
  • Flat tax option
  • Tax rate display in store
  • Tax shown on invoices, etc
  • Flexible tax rules and flow
  • Sales tax report by date
  • Sell locally, nationally or internationally

In-Store Merchandising

  • Full product catalog
  • Online checkout system
  • "Call for pricing" option
  • One click add to cart
  • Optimized usability
  • Product comparisons
  • Order status updates
  • Live order tracking
  • Email/print invoices
  • Customer address book
  • Private wish lists
  • Public wish lists
  • Order messaging system
  • Related products
  • Suggestive cart
  • "You may also like"…

Business Intelligence Reports

  • 25+ performance reports
  • Daily conversion rate
  • Top 20 customers
  • Best selling products
  • Customer locations (Google maps)
  • Storage reports
  • Transfer reports
  • Orders by item sold
  • Sales tax report by date
  • Orders by revenue
  • Popular products
  • Inventory report
  • Customers by date
  • Revenue per customer
  • Search keywords with results
  • Search keywords without results
  • Best performing keywords
  • Worst performing keywords
  • Search term corrections

In-Store Search

  • Search suggest
  • "Did you mean?" suggestions
  • Related searches list
  • Advanced search options
  • Fiter by price
  • Filter by availability
  • Filter by free shipping
  • Search tips and advice
  • Shop by brand
  • Shop by price
  • Saved searches and views

Import/Export Options

  • Bulk export/re-import thousands of items at once
  • Review all imported products immediately after review
  • Import existing products easily
  • Extremely flexible import system
  • Export products to CSV/XML
  • Two-way sync with Intuit Quickbooks
  • Order export to Shipworks
  • Export to MYOB, Peachtree
  • Two-way sync with StoneEdge
  • Export in custom formats

Hosting & Security

  • Level 1 certified PCI compliant
  • Enterprise-grade network architecture
  • Over 1,000 GBPS of connectivity
  • SAS type II certified data center
  • Geographically diverse points of presence
  • Three distinct and redundant networks
  • Hacker deterrent security provisioning
  • Biometric security system with badge access
  • Digital security video surveillance
  • Multiple public peers

Images & Photos

  • Upload an unlimited number of photos
  • Add photos from your computer or a website
  • Automatically generated photo galleries
  • Photo thumbnails on product pages
  • SuperZoom TM instant photo zooming
  • Thumbnail photos created automatically
  • Upload dozens of images at once
  • Photo manager to organize photos
  • Open large images in a popup/lightbox window
  • Per-image alt text and description for SEO
  • Share photos between products
  • Dozens of customizable photo display settings

Drop Shipping & Multi Warehouse

  • Drop shipping by Ordoro integration
  • Warehousing & inventory by Shipwire
  • Email invoices to multiple suppliers
  • CSV order export in custom formats

Mobile Commerce

  • Browse & buy on all popular mobile devices
  • iPad-Native Shopping Experience
  • iPhone Optimized Mobile Experience
  • Android Optimized Mobile Experience
  • Palm Pre Optimized Mobile Experience
  • Blackberry Optimized Mobile Experience
  • Enable/disable mobile commerce per device
  • Complete HTML/CSS design customization

Multi-Currency Support

  • Complete multi-currency support
  • Live, automatically updated exchange rates
  • Automatic visitor currency detection
  • Custom exchange rates if required
  • Set a currency as the default currency
  • Set per-currency symbol, decimal places, etc

Shopping Comparison Engines

  • Direct point-and-click integration to 7 shopping comparison sites
  • Product export to Beso
  • Product export to BizRate
  • Product export to MySimon
  • Product export to NexTag
  • Product export to PriceGrabber
  • Product export to Shopping.com
  • Product export to Shopzilla

Email Marketing

  • Integration with iContact
  • Integration with Mailchimp
  • CSV newsletter subscriber export
  • CSV customer export

Social Media Marketing

  • Sell on Facebook with SocialShop
  • Facebook "Like" buttons on product pages
  • Facebook OpenGraph META support
  • IntenseDebate comment/reviews integration and sharing on Facebook/Twitter
  • Disqus comment/reviews integration and sharing on Facebook/Twitter
  • Share products on 20+ social media sites via AddThis button

Sell on eBay

  • Manage everything from Bigcommerce
  • Push some/all products to eBay in 5 clicks
  • Create reusable eBay listing templates
  • Setup per-product auction or BIN listings
  • Custom shipping and taxes for eBay listings
  • Custom price variances for eBay listings
  • View live listings from Bigcommerce
  • Automatic order creation in Bigcommerce when auction is won or BIN is purchased
  • Fulfill eBay orders directly from Bigcommerce
  • Filter orders to quickly find eBay orders
  • eBay auctions & BINs tied into store inventory
  • Automatic inventory reduction for orders
  • No limit on number of eBay listings
  • Per-staff permission for adding/editing listings

Marketing & Promotions

  • Integration with oLark live chat
  • Free shipping coupon code
  • Limit coupon usage by location and/or shipping method
  • Limit coupon usage by individual customer
  • Show free shipping eligibility throughout your store
  • Sell/auction products on eBay
  • Trackable coupon codes
  • Integration to 7 shopping comparison sites
  • Advanced integration with MailChimp
  • Coupon expiry date
  • Coupon limited uses
  • Google Analytics integration
  • Visual Website Optimizer integration
  • Bulk discounts per product
  • Gift certificates
  • Edit gift certificates in WYSIWYG editor
  • Online certificate use
  • Promotional banners
  • Discount rules system
  • Buy one get one free, etc
  • Free shipping over £x
  • £x on orders over £y
  • "Customers who viewed this product also viewed" panel
  • Newsletter subscriptions
  • Google Website Optimizer integration
  • Export to Google Base
  • Export products to CSV
  • Affiliate tracking system
  • RSS feeds
  • Google AdWords export
  • Yahoo Search Marketing export
  • Popular products list
  • New products list
  • Top sellers list
  • Quick search popup box
  • "Did you mean?" spelling
  • Integrates with any live chat software

Google Website Optimizer

  • Improve conversion rates without guessing
  • Six storewide GWO tests to run:
    1. Single or multi page checkout
    2. Add to cart button image
    3. Home page promo banner
    4. Newsletter signup box
    5. Checkout button image
    6. Product page tabs on/off
  • Test on-page, per-product changes:
    1. Product name
    2. Product description
    3. Product image
  • Test on-page, per-category changes:
    1. Category name
    2. Category description
    3. Category image
  • Test on-page, per-web page changes:
    1. Page name
    2. Page description
  • Run multiple test at once
  • Change aggression level of winner
  • View reports in Google Website Optimizer
  • Disable tests from store's control panel
  • Disable tests from Google Website Optimizer
  • Set winning variation after test completes
  • More GWO tests than all competitors

Payments & Shipping

  • Accept credit cards online
  • Support for 50+ gateways
  • PayPal, Google Checkout, etc
  • Support for secure checkout
  • UPS, USPS, FedEx address label printing via Shipworks integration
  • Support for "offline" payments
  • COD, pay in store, cheque, etc
  • Take orders over the phone
  • Sell in multiple currencies
  • Real time conversion rate updates
  • Auto-detect location for currency
  • Real time shipping quotes
  • UPS, USPS, FedEx, Aus Post, etc
  • Define your own shipping rates
  • Limit shipping methods by country
  • Limit shipping methods by state
  • Limit shipping methods by zipcode
  • Various free shipping options
  • Add handling cost to orders

Content Management System

  • Full CMS functionality
  • 100% browser based
  • Publish web pages
  • Display returns policies, etc
  • Easy-to-use WYSIWYG editor
  • Page dropdown/pop out menus
  • SEO-friendly pages
  • Restrict to customer groups
  • Publish content from RSS
  • Contact forms on pages
  • Responses sent via email
  • Display page as home page
  • Re-assign products to another category when deleting categories
  • Recent news items
  • Treeview category management
  • Drag & drop category assignment
  • Banners and promotions

Customers & Groups

  • Flexible customer groups
  • Wholesale/retail pricing
  • Per-group pricing
  • Per-group discounts
  • Set a default group for new customers
  • Move customers between groups
  • Category level discounts
  • Product level discounts
  • Storewide group discounts
  • Fallback discount level
  • Move customers between groups
  • Filter customers by group
  • Export customers by group
  • Create unlimited customer groups
  • Enter new customer details one-by-one
  • Import customers from CSV file

Returns System (RMA)

  • Complete returns system
  • Offer refund, swap or store credit
  • Customizable return reasons
  • Customizable return actions
  • Can return specific items from an order
  • Status updates sent to customer via email
  • Returns requested from "My Account" page
  • Limit staff access to view/process returns
  • Disable returns if required
  • Receive email notification for new returns
  • Complete audit log of all return requests


  • Add/edit your own DNS records
  • Choose orders per page in admin
  • Choose products per page in admin
  • Choose customers per page in admin
  • Minimum password strength indicator
  • Automatic admin logout after 15 minutes
  • Admin passwords hashed and salted
  • Customize product breadcrumb display
  • Inactivity prompt dialog & automatic logout without page redirect

Interested in Bigcommerce Design?  Review our work, read our service overview, view our pricing or get started now by registering your interest below.

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